800-208-2500
Current wait: 19 mins (13m avg)
Hours: Mon-Fri 8am-8pm CST
Best time to call: 8:10am
Want to contact Fingerhut customer service faster? Don't wait on hold! Chat with the Fingerhut team directly via live chat.
(800) 556-3208
En Espanol
(800) 208-2500
Fingerhut Advantage
Check out if you can find the solution you need.
What happened: The problem: Missing order
What happened: The problem: Could not process application online
What happened: I was trying to do something, and ran into a problem.
What happened: Hello I purchased a laptop and it's a gift for my niece however I accidentally sent it to my address when I need it to be sent out to her in L.A , how can I fix this ASAP!?
What happened: The problem: I didn’t order a Fingerhut account card I think someone is using my name
What happened: I was trying to do something, and ran into a problem.
What happened: Fedex claims they delivered my package and as I am sure it got delivered somewhere just not my address.
To contact the Fingerhut customer service by phone, you can follow these steps:
Look up the phone number of the Fingerhut customer service. The phone number is listed on fingerhut.com. Or check out the Fingerhut phone number page on WorthEPenny.
Dial the Fingerhut phone number 800-208-2500.
Hours: Mon-Fri 8am-8pm CST
Best time to call: 8:10am
Wait for an answer: Once the call is connected, wait for a Fingerhut representative to answer on the other end.
Average wait time: 13m
Identify yourself and state your reason for calling the Fingerhut representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Fingerhut to help them assist you.
Ask for assistance: Ask the Fingerhut representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Fingerhut needs additional information from you or provides any instructions, follow them carefully.
Thank the Fingerhut representative: After you have received the assistance you need, thank the Fingerhut representative for their time and help.
To get to a real person as quickly as possible when calling Fingerhut, you can follow these steps:
Dial the Fingerhut customer service phone number 800-208-2500, which can be found on the Fingerhut website or in your order confirmation email form Fingerhut. Or check out the Fingerhut phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Fingerhut. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Fingerhut representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Fingerhut representative.
If the system still doesn’t connect you to a Fingerhut representative, stay on the line without pressing any keys. Fingerhut will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Fingerhut.
Once you reach a live person, explain your issue and provide any relevant information about your Fingerhut order. The Fingerhut representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Fingerhut website. This may allow you to connect with a Fingerhut representative more quickly and efficiently than calling.
When calling Fingerhut customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Fingerhut account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Fingerhut representative without any disruptions or background noise.
Be polite and respectful to the Fingerhut representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Fingerhut.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Fingerhut representative address your concern.
If the initial Fingerhut representative is unable to resolve your issue, politely ask to speak with a supervisor from Fingerhut or escalate the issue to a higher level of authority.
Take notes during the call, including the Fingerhut representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Fingerhut after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Fingerhut customer service.
If you are unhappy with your call to Fingerhut customer service, there are several options you can try:
Call again: Try calling Fingerhut customer service again and speak to a different Fingerhut representative. Sometimes a different Fingerhut representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Fingerhut representative, you can ask to speak with a supervisor from Fingerhut or escalate the issue to a higher level of authority.
Provide feedback: After the call, Fingerhut may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Fingerhut customer service through other channels, such as email or chat. You can also explore the Fingerhut Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Fingerhut service, you may want to consider other options such as returning the product you bought on Fingerhut or filing a complaint with a consumer protection agency.
To the Fingerhut customer support via live chat, you can follow these steps:
Go to the Fingerhut website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Fingerhut customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Fingerhut representative.
Provide any necessary information about your issue or question, and wait for the Fingerhut representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Fingerhut live chat option, you may need to contact the Fingerhut customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Fingerhut via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Fingerhut via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Fingerhut official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Fingerhut, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Fingerhut. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Fingerhut social media team.
Please note that the social media accounts of Fingerhut are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Fingerhut for certain issues. For urgent or complex issues, it's recommended to contact Fingerhut customer service via phone or chat for more personalized assistance.
Yes, to contact the Fingerhut customer support by email, follow these steps:
Go to fingerhut.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Fingerhut and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Fingerhut order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Fingerhut order number or username.
Once you have completed the email, click send. You should receive a response from the Fingerhut customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Fingerhut. WorthEPenny provides free tools and resources to assist customers in reaching Fingerhut customer service more efficiently, such as the Fingerhut phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Fingerhut, as well as forums where Fingerhut customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Fingerhut, it is not associated with or endorsed by Fingerhut.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Fingerhut official app or the Fingerhut company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Fingerhut trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Fingerhut. All references by WorthEPenny to third-party trademarks like Fingerhut are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.